We love welcoming customers into our stores – in fact, customer service is our pride and joy. But if you prefer to sell from home, we’ve created a Sell by Mail service that offers the same simplicity, transparency and secure evaluation. Here’s how it works.
- To get started, request an evaluation kit. Within three to five days, Prospyr will send you a package including a welcome letter, a packing form, a mail-in label and a bag for your items. You’ll need to include information from a government-issued I.D. so that we can issue payment if you choose to sell.
- When customers think of selling by mail, one of the first questions we hear is, “What if my valuables are lost in the mail?” Well, we’ve got that covered. Prospyr will insure your valuables for up to $2,500, so you can rest easy. From there, you can let the experts take over.
- As soon as we receive your items, we’ll send you an email to let you know they’re safe and sound.
- Within 48 hours, we’ll evaluate your items. Transparency is the heart of our customer-focused business, and it’s no different when you sell by mail. Since you can’t be in the room, we will video record our process step-by-step so that you can see the basis for our offer.
- You’ll receive your offer via email. We base our offers on up-to-the-minute market prices, and because we’ve been buying in bulk for decades, we’re able to pay the most for your items. There’s never any haggling, and you’ll never feel pressured to sell.
- If you choose to sell, we’ll mail a check to you right away. If not, we’ll pack up your items and mail them back to you, insured by Prospyr.
